Shipping Policy

Shipping & Delivery Policy

Effective 2026

At UrbanovaStyle, we celebrate the fearless, the independent, and the free-spirited women who embrace life with bold creativity. Our shipping policy is designed to ensure that every UrbanovaStyle piece—crafted with premium cotton, linen, silk, and other natural textures—arrives safely and promptly, so you can express your Boho-Chic urban style without compromise.

🌍 Free Worldwide Shipping

We are thrilled to offer FREE worldwide shipping on every order, so wherever you are, UrbanovaStyle can travel with you.

  • Orders are carefully packed and processed within 1–2 business days after placement.

  • Each product undergoes strict quality checks to ensure it reaches you in perfect condition.

  • Delivery times vary by destination, generally ranging from 6–12 business days, depending on customs, holidays, or local delays.

UrbanovaStyle believes that freedom shouldn’t wait—your whimsical, artistic wardrobe should arrive as effortlessly as your style.

📦 Pre-Orders & Back-Ordered Items

Some of our limited-edition or highly artistic pieces may be pre-ordered or temporarily out of stock.

  • All available items in your order will ship immediately.

  • Back-ordered or pre-ordered items will follow as soon as they are restocked.

  • You may receive your order in multiple shipments, but don’t worry—every piece is on its way to complete your dream wardrobe.

🔍 Tracking Your Order

We want you to stay connected with your order at every step.

  • Once shipped, you’ll receive a tracking number via email.

  • Tracking updates are typically available within 1–2 business days after shipment.

  • You can also follow your package anytime on our Tracking Page on UrbanovaStyle.shop.

Nothing beats the excitement of watching your new Boho-Chic pieces make their way to you!

⏱ Estimated Delivery Times

United States:

  • Standard Shipping: 8–12 business days

  • Expedited Shipping: 5–8 business days

International Orders:

  • Standard Shipping: 8–12 business days

  • Expedited Shipping: 5–8 business days

Please allow 1–2 business days for order processing before shipment. UrbanovaStyle strives to ship as quickly as possible without compromising quality.

🏠 Address Accuracy

To ensure smooth delivery:

  • Buyers are responsible for providing the correct shipping address.

  • Once an order is processed, changes can only be made within a very limited timeframe.

  • If you notice an error, contact us immediately at support@urbanovastyle.shop or call +1 838 213 3060.

🔄 Returns & Exchanges

We want every UrbanovaStyle piece to feel like it was made for you.

  • Free returns are available for unworn or defective items for all US orders.

  • Returns must be initiated following our Refund Policy instructions.

  • Exchanges are available upon request, ensuring your wardrobe always reflects your unique Boho-Chic vibe.

Every piece of UrbanovaStyle is handcrafted with personality—your satisfaction is our highest priority.

🚚 Lost or Stolen Packages

While we carefully package and ship every order, UrbanovaStyle cannot be held responsible for lost or stolen packages.

  • If your tracking shows delivery but you haven’t received your order, please contact the carrier directly.

  • Our customer support team is happy to guide you through any follow-up at support@urbanovastyle.shop.

🛃 Customs & Import Duties

International orders may occasionally incur customs or import duties.

  • These fees are the responsibility of the customer.

  • UrbanovaStyle ensures all packages are documented properly, but local customs regulations vary by country.

Even across borders, your UrbanovaStyle pieces bring the vibrant, free-spirited Boho-Chic energy wherever you go.

Note: Our shipping and delivery practices are designed to ensure your Boho-Chic wardrobe is as effortless, bold, and visually rich as your own style. From textured knits to flowing mesh dresses, every UrbanovaStyle item is a piece of art—ready to arrive at your doorstep with care and speed.